App / Live
Open runex8 on your handset and the Register form asks for three ordinary things — an email you check, a password you set, and the mobile number linked to your wallet. After that it is one screen at a time, straight through to the lobby.
We open the form on its first field rather than on a menu, because most accounts here start on a handset with one thumb free. The Register page asks for a working email, a password you choose, and the mobile number linked to your wallet. Type the email carefully. That address receives the message that closes the step, and it is the same address you sign in with later on any device. Once the form accepts your details, the account page opens in the same browser tab. Balance, wallet and your lobby shortcuts sit together there, and nothing asks you to retype what you just entered. On a phone the page stays in one column, so the field you are filling is the field you can see and the button is never hidden behind the keyboard. Close the tab halfway and opening runex8 again puts you back on the step you left, not at the start. That matters if you register on a bus and finish the same evening.
The address you enter becomes your sign-in name, so use one you open every day. Confirmation and account notices go there, and the same login works on your handset and on a laptop browser without a second profile.
Signing in lands you on the account page, where the wallet sits above the lobby shortcuts. A returning session starts with the balance you came to check, then one tap takes you into games, tables or the sportsbook.
Each box on the form is labelled in plain terms and shown again for a final look before you submit. If a digit is wrong, you edit that one box and send again instead of rebuilding the whole form.
The help routes linked from the footer stay reachable while the form is open, so a question about a field does not cost you the page. Tell us which box is refusing your details and we can look at it with you.
Creating an account and funding it are separate steps here, and we keep them apart on purpose. The Register form opens the wallet; the payment screen is where you choose the rail that fits. Rocket is the one most handsets here already carry, Upay runs off the same kind of mobile wallet balance, and Bank Transfer suits you if the money sits in a bank account instead. Open the wallet area after signing in and each rail appears as a named option with its own short field set. Read those fields before typing. The reference you copy and the account number you send to have to match what you entered at registration, otherwise the transfer arrives with nothing tying it to your name. Your transaction record then files what you moved, in the same place every time you look. We list a rail only where it is live for your region. If it is not on your screen, it is not open to you yet, and availability depends on your local law and eligible regions.
Rocket is the mobile wallet most handsets here already carry, so the fields will look familiar. Choose it in the wallet area, copy the reference the screen shows, and send the amount from your Rocket balance. Keep that reference until your record shows the entry.
Upay works the same way from a mobile wallet balance, with its own set of fields inside the wallet area. Match the number you send to the one registered on your account, and copy the reference before you confirm. A transfer sent without the right reference takes longer to trace.
If the money sits in a bank account rather than a wallet, Bank Transfer is the rail to choose. The wallet area shows the account details to send to, and your transaction record keeps the entry after you sign in again. Hold onto the slip until it appears.
Four things are worth a look before you touch the form, and none of them take long. First, read the address bar: this is runex8 on our own domain, and we never ask anyone to register through a copied link. Second, have your phone to hand, because the number on the form is the one your account is tied to. Third, settle your password now rather than mid-form — something you have not used on another site. Fourth, keep the identity details you already hold nearby, so the name and date you type match your own document. Get those lined up and the Register page becomes a single pass instead of three attempts. The same checks apply when you sign in from a browser you have not used before: confirm the domain first, then your email, then your password. Nothing about the form changes between a phone and a laptop; only the keyboard does.
Look at the address bar before you type anything. Registration happens on this runex8 domain, and the form here is the only place we ask for your details. A link that opens a near-copy with a different spelling is not ours — close it and open the site yourself.
The mobile number on the form should be the handset you carry daily, since that is the one your wallet and account notices connect to. Enter it digit by digit. A single wrong number is the most common reason a form gets sent back to you.
Set the password before you open the form, not while you are filling it. Pick something unique to this account and store it where you can reach it on your phone and on a laptop. Reusing your email password is the weak point we see most.
The form asks for your name and date of birth as they appear on your own document. Keep that document beside you while you type, so the spelling matches and you are not guessing at a middle name or a year in the middle of the page.
Coming back to an account you already opened should not feel like registering twice. Open the site on the same domain, choose sign in rather than register, and use the email you signed up with — it is the only sign-in name we keep for you. The page then asks for your password. If the field will not accept it, do not start a fresh account; a second profile splits your wallet and your history. Everything you need sits in the account area once you are through. Your wallet, transaction record and lobby shortcuts load in the same order as last time. On a phone the session keeps your place, so a tab you left open does not throw you back to the form the moment you switch apps. If the sign-in page keeps returning you to the top of itself, the help route in the footer is the next stop. Tell us the email you used and what the page did.
Returning to an existing account starts on the sign-in page. Choosing the register form again creates a second profile with its own wallet, and joining the two later takes longer than signing in properly the first time. Same domain, sign-in page, existing email.
That address is your sign-in name. If you keep several inboxes, check which one received the message when you first opened the account. Typing a different address is the usual reason a returning visitor is told no account exists here.
Passwords are case sensitive and the box hides what you type, so reveal it once if your handset allows that, then correct a single character rather than clearing everything. If it still will not pass, leave the page and come back to it.
If nothing on the sign-in screen moves you forward, open the help route in the footer and describe three things: the message shown, the email you used, and whether you were on a phone or a laptop. That detail shortens the conversation more than anything else.
Help with a register or sign-in problem runs through the routes we publish on the site itself, not through numbers passed around in messages. Start with the help page linked in the footer. It is the same page whether you are signed in or not, and it stays open while your form or sign-in screen waits in another tab. From there you can raise the actual question — a field that will not accept your date of birth, an email that never arrived, a session that resets when you switch apps — and keep the whole thread in one place instead of scattered across screenshots. Signed-in accounts also see the wallet area, where the transaction record settles most of what people ask about money before they have to ask it. Replies come back through the route you used, so keep an eye on the contact detail you left with us. The help page, the terms and the privacy page all sit in the footer together, which is where we point you first.
The footer link to our help page is the starting point for anything about registering or signing in. It opens without an account, reads cleanly on a phone, and covers the fields on the form plus what to do when a sign-in screen will not move forward.
Already signed in? Send the question from inside the account area so we can see which profile you mean without asking you to repeat your email. Mention the screen you were on and the message it displayed, word for word if you can.
The terms and privacy pages sit beside the help route in the footer. They set out the rules that apply to your account and what you agree to when you register. Reading them once at sign-up answers a good share of what reaches support later.
You do not have to take our word for how the account works. Start with the domain: registration and sign-in both happen on this runex8 address, and the address bar is the quickest way to tell a real page from a copy of one. Next, the terms and privacy pages linked in the footer — they set out what you agree to when you register, what we record, and how to raise a question about it. Read them before you fill the form, not after. Then look at the account area itself. Your wallet, transaction record and sign-in email are all visible there, and none of them need a request to support before you can see them. If something looks wrong, you can point at the exact entry when you write. Access is not open everywhere, and we say so plainly: whether you can register and hold an account depends on your local law and eligible regions.
Before typing a password, look at the address bar. Our pages load on this domain, and the register and sign-in forms live here rather than on a partner address. A link that opens a near-copy of this page with a different spelling is not something we sent.
Both pages are linked at the bottom of every screen, signed in or not. They describe the rules around your account and the data we keep, in the same plain wording as the form. Skim them once when you register and later messages will make more sense.
Your password, your email and your phone are the three keys to the account, so share none of them with anyone. If you feel you have been at the screen long enough, close it and come back later. Your balance and wallet will be exactly where you left them.
If you want something confirmed, send the question through the help page in the footer rather than trusting a message from an unknown number. Anyone who contacts you first about your runex8 account should be treated with care until the help page backs it up.
The six questions below come up most often from people opening an account on a phone in Bangladesh. Each answer points at a page you can reach without help from us: the register form, the sign-in screen, the wallet area after you are through, and the footer links that sit under every screen. If what you need is not here, the help route is the place to send it, with the screen name and the message the page showed. One reminder before you begin: this site is runex8 on our own domain, so check the address bar before you enter a password, and keep the email you registered with — it is the only sign-in name we hold for your account.
Open this site in your phone browser, tap Register, and fill the three fields on the first screen: email, password and mobile number. The page keeps to one column, so the box you are typing in stays visible above the keyboard. When the form accepts your details, the account page opens in the same tab.
Whatever address you actually open every day, because it doubles as your sign-in name. Use the same one on your phone and on a laptop later; there is no need for a second profile. If a message from us never arrived, check the spam folder before trying again.
Yes. One email and one password work in both places, and the wallet and balance you see belong to that single account. Switching between the app and a browser tab keeps your place instead of dropping you back at the form, so sign in once on each device you carry.
Four things: the domain confirmed in the address bar, your phone to hand for the number you will enter, a password you have not used elsewhere, and your name and date of birth as they appear on your own document. With those lined up, registering is a single pass.
No. Use the sign-in page with the email you registered with. A second registration creates a separate profile holding its own wallet, and joining the two afterwards takes longer than getting back into the first. If the sign-in screen will not let you through, use the help page in the footer.
The wallet area shows the rails live for your region, and Rocket, Upay and Bank Transfer are the ones we list. If a rail is missing from your screen it is not open to you yet. Availability depends on your local law and eligible regions.